Hillman Auto Parts | Return Policy
All parts purchased through Hillman Auto Parts within 30 days of invoice date that have not been installed can be returned for refund.
Do Not ship product to Hillman Auto Parts without first contacting us for approval. Any unauthorized returns will be declined; declined product will be discarded.
Customers who return items without a proof of purchase and Hillman Auto Parts Approval are not eligible for Credit Card and Paypal Chargeback Claims.
Hillman Auto Parts reserves the right to refuse refund on any order returned.
Return Shipping Cost:
Unless otherwise specified by our customer service representative, the customer is responsible for the return shipping cost of the product. Return shipping will not be reimbursed.
Returned Product Condition:
Any product damaged / marked / wrecked / painted during installation cannot be returned for refund. Only parts that are in a condition where they can be put back on the shelf and resold will be accepted for return. Before attempting installation of product please match and confirm parts ordered are correct. If parts are returned in a condition in which they cannot be resold as new a 20% restocking fee will be applied to your refund.
Due to our restock process all items marked as damaged are scrapped immediately after inspection. Hillman Auto Parts will not return any parts back to customers that were marked as damaged. By purchasing through Hillman Auto Parts, customer has acknowledged and agreed to this policy.
Hillman Auto Parts will not refund any labor costs incurred by you or the installer of the products purchased at this website. Furthermore, we are not responsible for towing expenses, rental car expenses, or other additional costs for any reason.